Entries by answerdevadmin

How To Show Gratitude All Year Long

Researchers at the Wharton School of Business at the University of Pennsylvania confirmed what we at Answer Midwest have known all along: call center employees, when recognized by management, are 50% more effective than those who work in a negative work environment.  We don’t need data to tell us that recognizing and supporting our team […]

4 ways Answer Midwest supports our team’s personal growth

Self-improvement is more than setting one-time goals to achieve. It’s about the continuous learning goals one sets for themselves! And in today’s workplaces, self-improvement and growth are top-of-mind for many.  A 2022 LinkedIn Workplace Learning Report found that employees’ top motivations to learn are connected to their careers. People are looking to stay up to […]

The secret to creating a successful 24-hour business

  All businesses have needs. But sometimes, those needs extend to all hours of the day and night in the name of customer service. This is where our team at Answer Midwest shines. Although it no doubt gets tough with a team that runs 24/7, we also know it makes an incredible difference for our […]