Spend less to do more: Your customers can order your products and services around the clock at a fraction of the cost of adding staff.
Protect yourself from unwarranted claims: Patient calls are dispatched immediately, on-call information is accurately maintained, and records of calls are kept for seven years for insurance and legal purposes. We have been serving the medical community continually since 1946.
Manage your schedule more efficiently: Clients, patrons or patients can make and reschedule appointments easily, while you tend to business.
Collect data effortlessly: Gather important information, survey results or questionnaire responses without tying up your staff.
Eliminate repetitive questions: Your customers get immediate answers to questions about your product’s operation or assembly.
Disseminate information to the right person: Quick, courteous and reliable dispatching puts your customer’s needs in the right hands every time.
Answer customer inquiries: Be accessible to your customers and support them with the information they need all day, everyday.
Forget forgetting: No more forgetting schedules, medications, appointments or birthdays. Our wake-up service makes it difficult to be late.
Allow a professional phone operator to answer your customer calls. Our operators are trained extensively in phone etiquette as well as your business practices. Your customers receive a warm, informative voice when they call to ensure a pleasant telephone service experience.
We have translators available to communicate with your non-English speaking customers in 200 languages. We offer services which allow our operators to take your foreign language calls, speak through a translator and get you an accurate message.