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We at Answer Midwest know how important our employees are to the ongoing success of our business. We would like to focus on a very special young lady, Lauren Pruitt, who has been with Answer Midwest since November of 2013. Lauren is a senior at Alton High School with dual credits through Lewis & Clark. […]
The bottom line for business is keeping expenses down and customer satisfaction up. AM Fans know that having dedicated staff always available and completely focused on customer calls is a very affordable service that pays off in big ways. Here’s what Answer Midwest customers say about getting the help you need to grow your business: […]
At Answer Midwest we often brag that our service team provides clients the best service available in the nation. While we knew it was true, it sure was great to have our faith in the staff confirmed by a panel of independent judges. The Association of TeleServices International (ATSI) has awarded Answer Midwest the 2014 Diamond […]
It’s that wonderful time of year again, when friends and family gather together to celebrate the adoption of the Declaration of Independence. Most Americans look forward to the Fourth of July more than any other day off. It is a celebration of summer and a time to kick back and enjoy a much needed national […]
For attorneys and other service providers whose salary depends on billable hours, nothing is more frustrating than having to stop in the middle of a great-paying project to speak to an emotional caller that just rambles on and on and on. If it is a potential client the call can be worth the wait but […]
As if running a business isn’t scary enough, in a recent survey most tradesmen admitted to picking up the phone while in a dangerous position. This risk for reward attitude has a solution. Answer Midwest works with many trade professionals to pick up the phone. No matter where you are, you don’t have to STOP […]