When you use any kind of service, you expect your information to be confidential and held with the utmost respect. This is especially true if you’re in the healthcare field, a field in which privacy is a must.
Well, we have great news for you then! Answer Midwest has now become totally HIPAA compliant and certified in order to better serve all of you in the medical industry!
All of our operators at Answer Midwest have just finished training and certification in become HIPAA compliant, so whenever you use our services, your clients will be greeted by HIPAA certified, friendly operators who are highly trained to gather private sensitive information and to dispatch messages promptly and accurately to your desired HIPAA compliant protocol! Each call includes detailed record-keeping and is digitally recorded for retention.
We also provide message encryption, which will protect your privacy and the privacy of your clients in both text message and email format! Doctors will now have the ability to send secure messages to others in their group and make notes on the messages that they receive right on the secure messaging app!
Best of all, all data files are sent and received securely among you and your staff and features text with fully-supported
SMS text messaging! All messages are secured with SSL encryption software and are safely stored on a secure remote server.
As an ever-changing industry, the field of healthcare and medicine depends on messages being delivered in a simple, quick, and secure manner, all while remaining compliant with HIPAA secure PHI regulation requirements. At Answer Midwest, you can be assured that your messages will remain secure and that you can access them instantly – 24/7!
Want to make sure that your company is ahead of the curve? Sign up with Answer Midwest, your full-service, 24/7 live operator call-handling service company!
Call us at (618) 463-2430 today!