Entries by adam@inlandesign.com

Answer Midwest Awarded with Coveted Top Ten!

WE HAVE BIG NEWS! Answer Midwest has been awarded International Top Ten   We’re thrilled to announce that not only have we been awarded our 16th Award of Excellence but we ranked in a coveted TOP TEN POSITION. Our team competed against answering services from all over North America and Canada and was recognized as […]

Call Center Campout

Article courtesy of Advantage News While much of Madison County was closed over the weekend, Alton answering service Answer Midwest was caffeinated and ready to keep area businesses up and running. “It is simply not an option for a 24-hour-a-day, 7-day-a week business to close, no matter what the forecast,” says Jen Schulz, vice president. […]

Answer Midwest Earns 15th ATSI Award

We are happy to announce that Answer Midwest, Inc. has earned the Association of Teleservices International Diamond Plus Award for fifteen consecutive years.    “The ATSI Award of Excellence Program recognizes that excellence requires a level of service that considers the caller first in every aspect of the call. The award is earned by a company by judging […]