Entries by aarco@arcoandassociates.com

Answer Midwest Wins Best in Customer Service Award Again

February 25, 2015 in /by

Answer Midwest is very proud to announce our third win for Best in Customer Service in the St. Louis area. We would like to thank our knowledgable, highly trained telephone operators for their tireless work. We also credit our management staff for continuing to set such a high standard for customer service in our industry. This award, […]

Thank You For Your Support

February 20, 2015 in /by

Today we want to send out a big THANK YOU to families of our wonderful staff. When the weather gets crazy our Answer Midwest team goes on overdrive working long days and lots of extra hours, so we can help our clients .  The winter storms in the east and south have kept us extremely busy with our clients working out of those areas. […]

5 Reasons Your Business Needs Answer Midwest

January 12, 2015 in /by

The New Year is upon us again! Many business owners saw great increases in revenue, customer retention and call volume last year. The economy is continuing to do well, consumers are spending money and our heads are spinning from the chaos and long hours required to run a business over the holiday season. Although this […]

Answer Midwest Employee Spotlight: Stephanie

November 20, 2014 in /by

Stephanie Oh has been a treasured employee at Answer Midwest for over six years. She works the very difficult overnight shift to ensure your business continues to run while you sleep. Very upbeat and well spoken, it’s no surprise that she’s wonderful at her job. Stephanie says she’s been committed to working at Answer Midwest […]

Scary Times Approaching for Retailers!

October 30, 2014 in /by

Forget the candy corn, Answer Midwest has the perfect Halloween treat for your favorite retail worker. With the busy season approaching, consider “Retail Rollover” for those frantic folks who are spending Halloween thinking about cloning themselves for the holidays. The Answer Midwest “Rollover” plan lets you set company phones to roll over to a friendly […]

AM Fans – Volume 2

October 22, 2014 in /by

The bottom line for business is keeping expenses down and customer satisfaction up. AM Fans know that having dedicated staff always available and completely focused on customer calls is a very affordable service that pays off in big ways. Here’s what Answer Midwest customers say about getting the help you need to grow your business: […]

Answer Midwest Employee Spotlight: Lauren

September 25, 2014 in /by

We at Answer Midwest know how important our employees are to the ongoing success of our business. We would like to focus on a very special young lady, Lauren Pruitt, who has been with Answer Midwest since November of 2013. Lauren is a senior at Alton High School with dual credits through Lewis & Clark. […]

AM Fans – Volume 1

August 20, 2014 in /by

The bottom line for business is keeping expenses down and customer satisfaction up. AM Fans know that having dedicated staff always available and completely focused on customer calls is a very affordable service that pays off in big ways. Here’s what Answer Midwest customers say about getting the help you need to grow your business: […]

Answer Midwest Receives International Recognition

July 21, 2014 in /by

At Answer Midwest we often brag that our service team provides clients the best service available in the nation. While we knew it was true, it sure was great to have our faith in the staff confirmed by a panel of independent judges.   The Association of TeleServices International (ATSI) has awarded Answer Midwest the 2014 Diamond […]