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OUR SERVICES

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OUR SERVICES

ORDER TAKING

Spend less to do more: Your customers can order your products and services around the clock at a fraction of the cost of adding staff.

MEDICAL EMERGENCIES

Protect yourself from unwarranted claims: Patient calls are dispatched immediately, on-call information is accurately maintained, and records of calls are kept for seven years for insurance and legal purposes. We have been serving the medical community continually since 1946.

APPOINTMENT MANAGEMENT

Manage your schedule more efficiently: Clients, patrons or patients can make and reschedule appointments easily, while you tend to business.

INFORMATION CENTER

Collect data effortlessly: Gather important information, survey results or questionnaire responses without tying up your staff.

TROUBLESHOOTING

Eliminate repetitive questions: Your customers get immediate answers to questions about your product’s operation or assembly.

DISPATCHING

Disseminate information to the right person: Quick, courteous and reliable dispatching puts your customer’s needs in the right hands every time.

HELPDESK

Answer customer inquiries: Be accessible to your customers and support them with the information they need all day, everyday.

REMINDERS

Forget forgetting: No more forgetting schedules, medications, appointments or birthdays. Our wake-up service makes it difficult to be late.

RECEPTION PHONE SERVICE

Allow a professional phone operator to answer your customer calls. Our operators are trained extensively in phone etiquette as well as your business practices. Your customers receive a warm, informative voice when they call to ensure a pleasant telephone service experience.

LANGUAGE TRANSLATION SERVICES

We have translators available to communicate with your non-English speaking customers in 200 languages. We offer services which allow our operators to take your foreign language calls, speak through a translator and get you an accurate message.

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© Answer Midwest, Inc. | Telephone: 618-463-9093 | Toll Free: 800-342-5550
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