OWNER MANAGEMENT
Owner Jen Schulz’s personal involvement in Answer Midwest’s operations guarantees that you receive prompt and personalized service.
ANSWER MIDWEST ADVANTAGE
CUSTOM-TAILORED SERVICES
Application customization allows Answer Midwest to adapt to your business’ special requirements. You receive exactly the services you need.
SELF TRAINING
Our operators receive specialized training designed specifically for your application. In effect, our operators become an extension of your staff.
STATE-OF-THE-ART SYSTEMS
Our systems provide the flexibility to adapt to your changing needs as your business grows. Visit Telescan Corp for more information on our state-of-the-art system.
COMPLETE BACK-UP SYSTEMS
A high level of redundancy guarantees 24-hour-a-day/7 days-a-week uptime. You never miss a call or order.
RECORD KEEPING
All conversations are recorded and retained for seven years for documentation and future review. Digitized call records are archived on storage media.
SYSTEM REMINDER SOFTWARE
All calls and transactions are continuously monitored until you receive them. Messages never get lost in the shuffle.
METICULOUS PROCEDURES
Every stage of our process is designed to ensure efficiency and provide accountability.
