Looking forward to Spring and Summer, we would also like to focus on the many businesses that will be “blooming” in the coming months. Many seasonal businesses have a one-chance opportunity to get customers on board to sign a service contract for the rest of the season. While not all businesses lose a full season from one missed call, every lost customer is lost revenue.
Nine out of ten customers will call a competitor if you do not answer your phone the first time. This adds up to an enormous loss of revenue if your business does not have the competitive edge of being on call twenty-four hours a day. Step into Spring with a plan to generate more revenue, to have available a twenty-four hour customer service department and to afford yourself more personal freedom. You can have it all!