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Answer Midwest Wins the National Award for Excellence 12 Years in a Row!

Here at Answer Midwest, we strive on a daily basis to make sure that you, our client, are receiving the best service possible. We make sure that every caller of yours is happy that they are doing business with you and that your every need is catered to and considered. We want to provide you with the highest quality of caller professionalism, service, responsiveness, and comfort, and we make it a point to reach for this goal on a daily basis.

How honored were we when we learned that we were being recognized and rewarded for our hard work!

The Association of TeleServices International has recently given us The Diamond-Plus Award of Excellence for customer service for the 12th year in a row! This is quite an honor for us all here at Answer Midwest. For the past twelve years, we have had to pass stringent testing by an independent panel of judges. The judges rated our call-handling skills in the realms of courtesy, accuracy, professionalism, response time, making our customers feel comfortable, and our overall service to our clients’ callers.

We are so proud to continue this tradition of quality and superior customer service and so honored to have received this award for the 12th consecutive year. Our goal each and every day is to make every single caller happy and satisfied that they are doing business with our clients, and that our agents, who continually train and are unwaveringly committed to our clients, provide the highest quality of service, responsiveness, and caller professionalism for our clients and their callers. To us, receiving this award exemplifies that we are adhering to our motto every day – “Real people. Real time. All the difference!”

If you’re looking for a full-service, 24/7 live operator call-handling service company that stands out from the crowd and provides you with superior service, then we are the company for you!

Give us a call at (618) 463-2430 for more information! Remember, our only limitation is your imagination!

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