Answer Midwest has once again been awarded the 2015 Award of Excellence by The Association of TeleServices International. ATSI is the international agency that sets the standard for the industry. Our answering service has won this prestigious Award of Excellence for 14 consecutive years, from 2002-2015.
This is the greatest honor one can be presented within the answering service community. It is international recognition for the highest level of customer service throughout every aspect of a caller’s experience.
The process to evaluate and award recipients is as follows. A panel of independent judges is contracted by ATSI to evaluate. Providers are judged on courtesy, response time, accuracy and overall service to their clients. The award is presented annually to the best telecommunications and call center services in North America and the UK.